Get to know the challenges and day-to-day tasks for the Porsche Aftersales department – from repair validation over repair media creation to defining service-time and -package.

With the support of SPREAD, Porsche is gradually building a cross-departmental (aftersales-wide) intelligent CAD/Product-solution that, through its analytics and data enrichment capabilities, digitizes and democratizes product understanding. Making this product understanding accessible to each and every employee in the aftersales department.

Get to know and discuss the Porsche Approach how Porsche wants to achieve step by step the Next Level Aftersales Twin and share the current state of your organization to discuss possible recommendations and suggestions to take your organization to the next level of product understanding (intelligent CAD understanding).

This presentation reports on experiences and shows a possible approach to approach the topic of the Digital Twin pragmatically and use case-based step-by-step.

Searches for product-relevant information and redundant/recurring manual activities can be reduced more and more. In this way, the tasks are shifted from reality (checking on the real model) to 100% digital assurance and digital product understanding.

Learnings gained:

• New Insights in CAD-Data Analytics
• How to classify and enrich product data with geometrical/mechanical information sets and understanding
• Understanding how a solution can analyze dependencies of direct and indirect connected parts
• A standardized approach to enriching and analyzing product data to achieve maximum value for an organization.